Frequently Asked Questions

What is your return policy?

We are unable to accept returns on body products. Contact us for any issues with candles you haven't lit. While we know we can't make everyone happy with every purchase, we'd like the opportunity to make your experience a positive one. Don't hesitate to ask if you have any concerns about your purchase.

Do you offer international shipping?

Not at this time. There are considerations for labeling, registrations in foreign countries, as well as considering our personal beliefs about shipping items so far when there may be other items available closer.

Do you offer wholesale or white label?

Absolutely! Please use the contact form or send us an email at niyyahhandcrafted@gmail.com

What does plant powered mean?

As a vegetarian, I make sure I extend that ethos to my skincare and candles. Our base recipe is a blend of carefully selected oils and butters, and some soap bars may contain goat milk or bee products. Most of our products are vegan, and they are never tested on animals. Some of the products used are derived from natural ingredients, bio-identical in some cases. We prefer to use ingredients that are good for our skin, that don't hurt our environment, and that don't tax our earth in the name of beauty and self-care.